Internet Services Relocation Canberra Homes and Businesses Trust
Moving address? We coordinate your internet and NBN connection transfer and get the new site cabled and ready — no gap in service, no chasing NBN Co yourself.
What Is Internet Services Relocation?
Internet services relocation is the process of moving your internet and NBN connection from your old address to your new one when you move home or office — coordinating the transfer with NBN Co and setting up any internal cabling the new property needs. We provide this across Canberra for residential, commercial, corporate, and industrial clients.
ACT PRO Services is a Canberra-based provider of data cabling and test and tag safety compliance services, supporting residential, commercial, corporate, and industrial clients across the ACT.
Why moving your internet isn't as simple as it sounds
An NBN or internet connection is tied to a physical address, not a person — moving house or office means arranging a new connection at the new site, not just packing up a modem. NBN Co needs advance notice to schedule the transfer, and if the new property doesn't already have NBN ready pathways installed, internal cabling work is needed before the connection can even go live.
Get the timing wrong and you can end up with days — sometimes longer — without internet at the new address, which is a real problem for a business that depends on it. We plan the cabling and connection timeline together so the new site is ready as close to moving day as possible.
What our relocation service covers
- ✓Coordinating the connection transfer date with NBN Co
- ✓Assessing whether the new address already has NBN ready pathways
- ✓Installing internal cabling at the new site where it's needed
- ✓Reconnecting and testing your network once the transfer completes
- ✓Planning around your move date to minimise downtime
How our relocation process works
Enquiry
Tell us your move date and old and new addresses.
Site Check
We assess what the new address needs for connection.
Coordination
We arrange the transfer timing with NBN Co and cable as needed.
Reconnect & Test
Your connection is live and tested at the new address.
Frequently asked questions
Yes, we handle internet and NBN service relocation for home and business moves across Canberra, coordinating the transfer with NBN Co and setting up the internal cabling at your new address.
NBN Co typically needs advance notice to schedule the connection transfer, and timing can vary by address. We recommend starting the process as soon as your move date is confirmed so there's no gap in service.
It depends on whether the new property already has NBN ready pathways installed. If not, we install the internal cabling needed alongside coordinating the connection transfer.
We plan business relocations to minimise disruption, coordinating the cabling and connection timeline so your new site is ready as close to moving day as possible.
Costs depend on the distance, whether new cabling is needed at the new address, and the type of connection. We provide a free quote after understanding your move details.
Book an Appointment
Pick a date and time that works for you — we'll confirm by email within minutes.
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